Customer Service
Contact ECO STYLE
Please contact ECO STYLE anytime with any questions or comments you may have. You can reach us at info@ecostylecases.com. Our customer's full satisfaction is ECO STYLE's ultimate goal.
How To Order
ECO STYLE products can be purchased on our website, directly through our sales department at info@ecostylecases.com or via ECO STYLE's distribution partners. Please contact us directly at 818-564-4584 for special pricing on large orders.
FAQ's
How do I clean my ECO STYLE case?
You may use a soft wet cloth to clean the surface of your case and then air to dry. Use a soft dry cloth to remove any excess water.
How does my ECO STYLE case protect my notebook?
Our innovative notebook protection system is made out of a high density EVA that will offer your notebook state of the art notebook protection from drop shocks and/ or blunt force impact. In addition, our padded compartments will offer protection for all other valuable devices.
Where can I purchase ECO STYLE products?
ECO STYLE products can be purchased via the web, through our distribution partners and directly through ECO STYLE's sales team. To inquire about special pricing on large volume, please email us at sales@ecostylecases.com or call us directly at 818-564-4584.
How can I be sure that my notebook/netbook will fit?
Use the measurements of your notebook/netbook versus our internal dimension measurement to ensure a properly secure and protective fit.
How do I contact ECO STYLE if I have any questions regarding my ECO STYLE product?
Email us at info@ecostylecases.com.
How do I know the status of my order and how can I track my order?
Once an order has been shipped, you will receive a shipment confirmation email that will contain your tracking information.
Can you tell me when new products are released?
Yes, simply register with us by creating an account and you will receive email updates on our new products and other special announcements. Please enter your email address at the bottom of the page.
What are my payment options?
We accept Visa, Mastercard, American Express and PayPal.
Return/Exchange Policy
We offer a limited lifetime warranty on our merchandise ensuring it to be free of manufacturing defects and will repair or replace any defective item(s). This warranty does not cover misuse or improper care of the product.
ECO STYLE will gladly accept the return of a product providing the guidelines mentioned are met. All exchanges/refunds are subject to our inspection. If for any reason you are not satisfied, you may return unopened or unused merchandise within 30 days for a full credit, minus the shipping costs. Please allow one to two billing cycles for your refund to appear on your statement.
All Sale Priced items are final sale and are not eligible for returns. All returns require a Return Authorization Form. Please contact our Customer Service to obtain the form at info@ecostylecases.com
Please return your product to:
ECO STYLE
Attn:
Address:
Returns Dept.
23901 Calabasas Road
Suite 2001
Calabasas, CA. 91302
You should ship your return/exchange with a carrier who will provide a tracking number to ensure your package does not get lost.
Shipping
Orders will ship within 24-48 hrs of ordering (we do not ship Saturdays, Sundays, or holidays). Your order will be shipped via standard shipping unless you select an alternative.
Standard Shipping - (5-7 business days)
Three Day Delivery - (3-5 business days)
Two Day Delivery - (2-4 business days)
Next Day Delivery - (1-2 business days)
You will receive a Shipping Confirmation via Email.
We cannot ship to PO boxes or APO/FPO addresses for consumer protection.
What Are My Payment Options?
We gladly accept Visa, Mastercard, American Express and PayPal.
Privacy Policy
Protecting Your Privacy
At ECO STYLE, we are committed to your privacy.
When you place an order with us, we ask for your contact information (your name, shipping address, phone number and email address). We use this information to process your order and to send you updates on your order status. During the checkout process, we also collect your billing address and credit card information. This information is encrypted and used expressly for charge authorization purposes only.
In addition, we ask for your email address so we can contact you periodically regarding special offers or products we think you might be interested in. If you do not wish to receive these updates, you may opt-out at any time by unsubscribing.
Please feel free to contact us at info@ecostylecases.com if you have any questions or comments. We look forward to hearing from you.